This Privacy Policy describes how we collect, use, and handle your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) when you visit and interact with our website. We respect your privacy and are committed to protecting your personal data. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact details when you fill out forms or interact with our website.
1.2. Usage Information: We may automatically collect certain information about your visit to our website, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data. This information is used to analyse trends, administer the site, track user movement, and gather demographic information.
1.3. Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device and allow us to recognise and remember your preferences. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
2. Use of Information
2.1. Lawful Basis: We process your personal information based on one or more lawful grounds as provided under the UK GDPR, including your consent, the performance of a contract with you, compliance with a legal obligation, protection of vital interests, performance of a task carried out in the public interest or in the exercise of official authority, and legitimate interests pursued by us or a third party.
2.2. Purposes: We may use your personal information to respond to your enquiries, provide the requested services, process transactions, send administrative information, and communicate with you about our products, services, and promotions.
2.3. Marketing Communications: We will only send you marketing communications if you have provided your consent or if we have a legitimate interest in doing so. You have the right to opt out of receiving such communications at any time by following the unsubscribe instructions provided in the communication or contacting us directly.
3. Data Sharing and Disclosure
3.1. Service Providers: We may share your personal information with trusted third-party service providers who help us operate our website, conduct business activities on our behalf, and deliver the services you request. These service providers are contractually obligated to keep your information secure and confidential.
3.2. Legal Compliance and Protection: We may disclose your personal information if required by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights or the rights of others, investigate fraud or security issues, or respond to a government request.
4. International Data Transfers
4.1. If we transfer your personal information to countries outside the United Kingdom or the European Economic Area, we will ensure that adequate safeguards are in place to protect your data as required by the UK GDPR. This may include implementing standard contractual clauses, obtaining your explicit consent, or relying on other legally recognised transfer mechanisms.
5. Data Retention
5.1. We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymise it.
6. Data Subject Rights
6.1. Under the UK GDPR, you have certain rights regarding your personal information, including the right to access, rectify, erase, restrict processing, object to processing, data portability, and not to be subject to automated decision-making. To exercise these rights, please contact us using the contact details provided at the end of this policy.
7. Data Security
7.1. We implement appropriate technical and organisational measures to protect the confidentiality, integrity, and availability of your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.
8. Third-Party Links
8.1. Our website may contain links to third-party websites or services that are not operated or controlled by us. Once you leave our website, we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
9. Children’s Privacy
9.1. Our website is not directed towards children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will promptly delete such data from our systems.
10. Changes to the Privacy Policy
10.1. We reserve the right to update or modify this Privacy Policy at any time. Any material changes will be notified to you by posting the revised version on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information: